Skip to content Skip to footer

Canon updates on the status of

Canon has posted an update on the issues with and why it has been down since July 30, 2020.

Important Notice

Thank you for using

On the 30th of July, we identified an issue within the 10GB long term storage on Some of the original photo and video data files have been lost. We have confirmed that the still image thumbnails of the affected files have not been affected.

In order to conduct further review, we have temporarily suspended both the mobile app and web browser service of

Information regarding the resumption of service and contact information for customer support will be made available soon.

There has been no leak of image data.

We apologize for any inconvenience.

Photography News
Best Choice for News about Photography
Purchase Now